Regulations for the sale of digital products

1 Definitions.

1. Vendor / Usłconciliator - KF Publishing House Jolanta Śliwczyńska with registered office at 5 Szczecińska Street, 62-300 Września, NIP 789 125 97 07 e-mail address: waldemar@kwartalnikfotografia.pl , phone +48 508 161 542
2. Store - online sales service through which the Service Provider provides services electronically, including primarily the presentation of Products, placing orders, concluding Remote Agreements, conducted by the Seller at the Internet address https://kwartalnikfotografia.pl/shop/ 
3. Product (interchangeably also used as Tre¶ digital) - a file or files in digital form, in particular online courses, ebooks and other digital content not fixed on a permanent medium. 
4. Tre¶ digital - A file or files in digital form, not fixed on a permanent medium.
5. Consumer - a natural person making a legal transaction with an entrepreneur (or a person engaged in unregistered activity) not directly related to his economic or professional activity.
6. Przedsięconsumer rights recipient  - a natural person conducting a sole proprietorship who enters into an Agreement with another entrepreneur directly related to that business, but the Agreement does not have a professional character for that person, arising in particular from the subject of his business activity as disclosed in the Central Register and Information on Business Activity.
7. Customer - a natural person with full legal capacity, a legal person or an organizational unit that is not a legal person, to which special regulations grant legal capacity, who intends to conclude or has concluded an Agreement for the provision of Electronic Services or a Sales Agreement.
8. Contract - Agreement for the sale of Goods concluded between the customer and the Seller as part of an organized system of contracting at a distance, through the Store, without the simultaneous physical presence of the parties, with the exclusive use of one or more means of distance communication up to and including the conclusion of the Agreement.
9. The contract for the provision of treśdigital (also used interchangeably as the Contract) - a Contract for the delivery of a Product concluded with the Seller through the Online Store, on the basis of which the Seller is obliged to deliver the Product to the customer, and the customer is obliged to pay the price for the Product to the Seller.
10. Lead Magnet Supply Agreement (also interchangeably used as LM Agreement) - Agreement for the provision of Digital Content in exchange for personal data, the terms of which are described in the paragraph entitled "Lead Magnet", according to which the Seller provides the customer with Lead Magnet in exchange for the customer providing personal data in the form of name and e-mail address.
11. Regulations - these Regulations, available at https://kwartalnikfotografia.pl/regulamin-sklepu/ 
12. Sales Agreementży - Agreement for the sale of a Product concluded between the Customer and the Seller through the Store.
13. Dzień working - day of the week from Monday to Friday, excluding public holidays.
14. Civil Code - Civil Code Act of April 23, 1964 (Journal of Laws 1964 no. 16, item 93 as amended).
15. Law on śonsent of servicesłroadwaysą electronicą - Act of July 18, 2002 on the provision of services by electronic means (Journal of Laws No. 144, item 1204, as amended).
16. Siłand youższa - is defined as an external event, impossible to foresee (which includes the slim likelihood of its occurrence in a given situation) and impossible to prevent (not so much the phenomenon itself, but its consequences) in particular fires, floods, earthquakes, volcanic eruptions, outbreaks of epidemics, as well as general strikes, riots, acts of war, terrorist acts, military coups. Also, certain actions of state authorities, such as blockades of state borders or the imposition of export or import bans.

2 General Provisions.

1. These Regulations define, in particular, the terms and conditions of use of the Store, as well as the rights and obligations of the Seller and the Store's Customers.
2. The Seller conducts sales through the Store at the following address https://kwartalnikfotografia.pl/shop/
3. The seller conducts sales on the territory of Poland.
4. Customers may communicate with the Seller in writing, electronically or by telephone (contact details as in section 1.1.1 of these Terms and Conditions), with orders being placed by customers in accordance with the procedure provided in section 5. of these Regulations. The Seller also allows contact through social media channels such as Facebook profilehttps://www.facebook.com/kwartalnik profile on Instagram https://www.instagram.com/kwartalnik_fotografia/. The Seller responds to sent inquiries during the Store's operating hours, i.e. from Monday to Friday from 10 am to 5 pm.
5. The Seller, declares that it is not able to ensure that reviews of the Goods published on the store's website or the store's social media come only from consumers who actually purchased the Goods.
6. E-books sold in the Store are available in PDF format.
7. Digital content sold in the Store by its very nature does not need to be updated for compliance with the Agreement.

3 Rules of use of the store.

1. Placing orders by the Customer for the Products in the Store's assortment is possible after providing the necessary personal and address data to complete the order.
2. To use the Store, including browsing the assortment and placing orders for Products, it is necessary to meet the minimum technical requirements, such as:

3. 1. computer, laptop or other multimedia device connected to the Internet
   2. Web browser: Mozilla Firefox, Internet Explorer, Opera, Google Chrome, Safari, Microsoft Edge - updated to the latest versions
   3. active electronic mail (e-mail) account
   4. enable cookies and Javascript in your web browser
   5. recommended minimum screen resolution: 1024×768

3. In the event that the Customer uses computer equipment or software that does not meet the technical requirements listed in Section 3.2. of the Terms and Conditions, the Service Provider does not guarantee the proper functioning of the Store and stipulates that this may adversely affect the quality of its electronic services.
4. The Customer is obliged to use the Online Store in a manner consistent with applicable laws and the provisions of these Regulations. In particular, he/she is obligated to:

1. 1. to refrain from any activity that could affect the proper functioning of the Store, including, in particular, from any interference with the content of the Store or its technical elements,
   2. not to provide or transmit content prohibited by law, including, in particular, offensive or vulgar content, incitement to violence or other actions contrary to the law or good morals, or that violate the personal rights and other rights of third parties,
   3. use any content posted on the Store solely for your own personal use,
   4. Use of the Store in a manner that is not onerous for other Customers and for the Seller.

5. In case of violation of these Terms and Conditions by the Customer, in particular by violating the provisions of Section 3.4. of the Terms and Conditions, the Seller may deprive the Customer of the right to use the Store, as well as may restrict his access to part or all of the resources of the Online Store, with immediate effect.
6. The information provided by the Customer in the course of order placement should be truthful, up-to-date and accurate. The Seller reserves the right to refuse to execute the order in case the data provided makes it impossible to execute the order, in particular, prevents the proper delivery of the Goods. Before refusing to process the order, the Seller will attempt to contact the Customer in order to establish the data to the extent that the order can be processed.
7. The Service Provider has the right to organize occasional promotions, the terms and conditions of which will be stated each time on the Store's website. Promotions are not cumulative, unless the Terms and Conditions of a given promotion state otherwise.

4. electronic services.

1. The Service Provider provides free of charge and voluntary services by electronic means, consisting of browsing the information posted in the Store, providing a form to place an order for products and also using the contact form, creating a user account.
2. The order form service consists in enabling Customers to place orders for products offered by the Seller through the Store's website, in accordance with the procedure provided in section 5. of the Regulations. The service is provided free of charge and is of a one-time nature. The service is terminated immediately after the order is placed.
3. The Contact Form service involves sending a message to the Seller using a form on the Store's website. Cancellation of the above service is possible at any time and consists in ceasing to send inquiries to the Seller.
4. User's Account service, consisting in the establishment and maintenance of an Account in the Store, is provided free of charge for an indefinite period of time. The Account stores the Buyer's data and the history of orders placed by the Buyer in the Store. The Buyer logs into the Account using his e-mail address and a password defined by him. The Client may delete his/her account at any time, without giving any reason and without incurring any costs by sending a relevant request to the Service Provider in writing, or by e-mail. 
5. The Services indicated in Section 4.1 are provided by the Service Provider 24 hours a day, 7 days a week.
6. The Seller makes every effort to ensure that the services provided by the Store are at the highest level, however, the Seller does not exclude the possibility of temporary suspension of the availability of the Store, in particular in case of the need for maintenance, inspection, the need to modernize or expand the Store.
7. To the fullest extent permitted by law, the Service Provider shall not be liable for disruptions in the delivery of electronic services, including interruptions in the operation of the Store caused by force majeure, unauthorized acts of third parties or incompatibility of the Online Store with the Client's technical infrastructure.
8. Complaints about services provided electronically may be submitted in writing, or by e-mail (contact information indicated in section 1.1.1. of the Regulations). In the complaint, the Client should provide his/her name, mailing address and the type and date of the irregularity related to the services provided by the Service Provider. Complaints will be considered by the Service Provider within 14 days.

5 Intellectual property.

1. The Seller informs that the Digital Products offered by the Seller are works in
   Within the meaning of the Act of February 4, 1994 on Copyright and Related Rights. Copyright
   to these works belong to the Seller and are subject to protection.
2. The customer agrees to respect the Seller's copyright and to use the
   Products for personal use only. The Customer is aware that for their violation, in particular
   by further unlawful dissemination, civil or criminal liability is provided for
   In accordance with relevant regulations.

6 Purchasing rules.

1. The Customer may purchase a Product from the Store's assortment by submitting a
   orders. The customer places an order after providing the necessary personal information to enable
   implementation of the order.
2. Orders can be placed 24 hours a day, 7 days a week.
3. The customer selects the Product on sale at the time of placing the order,
   according to its description and price, and specifying its quantity. The customer completes the order by taking
   Subsequent technical steps to place an order based on the order displayed to him
   communications and information available on the Site.
4. In the course of placing an order - up to the moment of pressing the "Buy and pay" button - the customer has
   the possibility of modifying the order, in particular with regard to the choice of goods and their quantity
5. After the customer enters all the necessary data, a summary will be displayed
   the submitted Order.
6. In order to send an Order, it is necessary to accept the content of the Terms and Conditions, to provide
   personal data marked as mandatory and clicking the "Buy and pay" button.
7. Upon effective payment, the following is concluded between the Customer and the Seller
   contract for the delivery of digital content. Confirmation of purchase will also be sent to the email address provided in the order form.
8. The Seller will deliver the Product to the Customer as soon as it receives confirmation that the Product has been made
   full payment by the Customer. The Product purchased by the Customer will be delivered to the Customer in
   manner and within the timeframe indicated in the description of the Digital Product in question. In the event that the Customer does not
   is able to launch the Product, please contact the Seller at the following address
   waldemar@kwartalnikfotografia.pl.
9. A non vat invoice is issued for each order. It is delivered electronically
   to the e-mail address indicated in the ordering process. Acceptance of the Terms and Conditions constitutes
   at the same time agree to send (share) invoices in electronic form. The indication by
   Customer data for invoice without VAT in the form of taxpayer identification number and sole proprietor company
   business activity means expressing the will to enter into a contract as an entrepreneur

7 Payment.

1. Orders placed in the Store can be paid for:
   a. in advance (before collection of the subject of the order) - paid directly to the account
   Seller's bank through the Przelewy24 system (electronic transfer
   or payment by credit card: Visa, Mastercard, Maestro)
   b. in advance - by traditional bank transfer to the Seller's bank account
2. The seller is entitled to cancel the order if the customer fails to pay in full
   payment within 5 working days from the date of receipt by the customer of the confirmation of submission
   order (concerns payment by traditional bank transfer). Cancellation of the order means that
   The vendor is exempt from the obligation to implement it.
3. Settlement of payment card and e-transfer transactions is carried out through the
   Przelewy24 Settlement Center. These services are provided by PayPro S.A., headquartered at ul.
   Kramarska 15 in Poznań

8 Price.

1. The price of the Product is given in Polish zloty and includes the value added tax (price
   gross).
2. The seller reserves the right to make changes to product prices on an ongoing basis.
   This entitlement does not affect the value of an order placed before the date of the price change.

9. complaints of goods (warranty).

1. The Seller shall be liable to the Customer who is a Consumer for physical or legal defects
   Goods under Article 556 et seq. of the Civil Code.
2. The seller shall, within a period of two years from the receipt of the goods by the consumer, bear the
   warranty liability for physical and legal defects in the goods. In the case of a physical defect
   The goods do not have the characteristics that they should have due to the purpose specified in the contract, or
   resulting from the circumstances or purpose, or was delivered to the buyer in an incomplete condition
   and other defects specified in Article 5561 of the Civil Code. A legal defect occurs when
   The goods are the property of a third party or are encumbered by the right of a third party.
3. In the event of a defect in the goods, the Consumer has one of the following rights against the Seller
   The following complaint claims:
   (a) to make a declaration of withdrawal from the Contract (the Consumer cannot make a declaration of
   withdrawal from the contract if the defect is insignificant.),
   (b) demand a reduction in the price of the Goods, unless the Seller immediately and without excessive
   inconvenience to the Consumer will replace the Goods with defect-free ones or remove the defect,
   (c) request to replace the Goods with defect-free Goods,
   (d) request for removal of the defect.
4. A claim for the removal of a defect or replacement of goods with defect-free goods is time-barred by the expiration of the
   One year, counting from the date of discovery of the defect.
5. Complaints can be submitted in any form, to the contact information provided in Section 1.1.1.
   Regulations, along with a description of the defect and proof of purchase. The Seller makes available on the pages of the Store
   A sample complaint template that the customer can use.
6. The complaint application should include, in particular, the following data: name and surname
   Consumer, address, order ID, date of transaction, subject and reason for complaint, account number
   bank and contact information.
7. The consumer will receive information on how the complaint will be handled within 14 days counted from
   the day after the Seller receives information about the complaint. The consumer will be
   notified of the resolution of the reported complaint to the e-mail address indicated by him in the
   When placing an Order.
8. In accordance with Article 558 § 1 of the Civil Code, the Seller disclaims liability under warranty
   in relation to Customers who are not Consumers and in relation to Entrepreneurs on the
   consumer rights.
9. Any disputes arising between a Customer who is not a Consumer and the Seller,
   shall be settled by a court with local jurisdiction over the registered office of the Seller.

10 Right of withdrawal.

1. A customer who is a Consumer and also an entrepreneur on the rights of a Consumer has the right to withdraw
   From the contract within 14 days without giving any reason. Running of the period for withdrawal from the Agreement
   Starts from the moment of payment of the Order. Section 10.2 shall apply.
2. In the case of Digital Products, if the Consumer or Entrepreneur by rights
   The consumer will request performance (delivery of digital content in the form of a Product)
   before the expiration of the deadline for withdrawal from the Agreement, he will thereby lose the right to
   withdrawal from the contract. Thus, the customer retains the right to withdraw from the contract if he does not
   downloads digital content (or does not otherwise start using it, for example, through
   start of the online course) before the expiration of 14 days after payment of the order, only
   after that date.
3. Performance is understood as the first act performed by the Consumer or the
   Entrepreneur on the rights of the consumer, which leads to the possibility of lawful familiarization with the
   content of the Product. This action may consist, in particular, in logging into the Account, downloading,
   sending, shipping, displaying, opening the Product and also confirming the purchase of the Product orally,
   by telephone, e-mail or any other method that involves making declarations of intent on the
   Distance.
4. The customer, entitled to withdraw from the contract, exercises this right by sending the appropriate
   statements in any form including, but not limited to, to the address of the Seller's registered office or by means of a
   e-mail to: waldemar@kwartalnikfotografia.pl. The seller makes available
   model of withdrawal, which the customer can use.
5. The seller shall immediately send the customer an acknowledgement of receipt of the withdrawal notice
   Agreement to the e-mail address indicated by the Customer when placing the Order.
6. In the event of withdrawal from the Contract, such contract shall be considered not concluded, and the parties obliged to
   are to return what they have rendered to each other on its basis.
7. Seller, not later than 14 days from the date of receipt of the statement of withdrawal from the
   The Agreement shall return to the eligible customer all payments made by him.
8. The refund mentioned above will be made using the same means of payment,
   that were used by them in the original transaction.

11 Out-of-court ways of dealing with claims investigation.

1. The Seller informs that the Customer who is a Consumer is entitled to use the
   Out-of-court means of redress in accordance with the procedure of Internet Settlement
   Disputes developed by the European Commission available at: https://
   webgate.ec.europa.eu/odr/main/?event=main.home.show.
2. The seller agrees to submit any disputes arising in connection with the conclusion of the
   Agreement with the Seller through mediation proceedings. The details will be determined by
   parties to the conflict.
3. ODR platform is a platform for online dispute resolution between consumers
   and entrepreneurs at the EU level, which is an interactive and multilingual site
   Internet with a one-stop shop for consumers and businesses seeking to
   Out-of-court settlement of a dispute over contractual obligations arising from the
   An online sales contract, a contract for the supply of digital content or a contract for the provision of
   services.
4. Consumers can get free help on their rights and on a dispute
   between him and the Seller, among other things, by applying to the district (city) Ombudsman
   Consumers or a social organization whose statutory tasks include consumer protection
   (among others, the Federation of Consumers, the Association of Polish Consumers) as well as addressing the
   Permanent amicable consumer court with a request for dispute resolution. Information for
   Consumers, including information on how to get help, including information on
   Entities authorized to handle disputes out of court (in particular Ombudsmen
   Consumers or Provincial Inspectorates of Trade Inspection) are also available on the website.
   The website of the President of the Office of Competition and Consumer Protection (uokik.gov.pl).

12 Personal Data Security.

1. The controller of personal data processed in connection with the implementation of the provisions of the
   of these Regulations is the Seller. Personal data are processed for the purposes, to the extent and in the
   based on the principles indicated in the Privacy Policy published on the pages of the Store
2. Provision of personal data is voluntary. Any person whose personal data we process
   The seller has the right to inspect their content and the right to update and correct them.
3. Detailed rules for the collection, processing and storage of personal data
   used for order processing by the Seller are described in the Policy
   Privacy Officer, which can be found at kwartalnikfotografia.pl

13 Final Provisions.

1. In the Store, contracts are concluded in the Polish language.
2. The Seller reserves the right to change or update these Terms and Conditions. To contracts
   concluded before the amendment of the Regulations, the version of the Regulations in force on the date of submission shall apply
   order by the customer.
3. In matters not regulated in the Regulations, the applicable legal regulations shall apply
   Polish, including in particular the Civil Code, the Act on Providing Electronic Services and the
   other relevant provisions of generally applicable law.
4. These Regulations are effective as of 02.05.2022.

Regulations for the sale of physical products

1 Definitions

1. The terms used in these regulations mean:

1. Seller / Service provider - KF Publishing House Jolanta Sliwczynska, based at ul.
   Szczecińska 5 in 62-300 Września, NIP 789 125 97 07 e-mail address:
   waldemar@kwartalnikfotografia.pl, phone 508 161 542
2. Store - online sales service through which the Service Provider provides services by means of
   Electronic, including primarily the presentation of Products, placing orders,
   concluding Remote Contracts, conducted by the Seller at the Internet address
   kwartalnikfotografia.pl
3. Product / Towar - a movable thing offered for sale by the Seller, being a
   The subject of the Sales Contract between the Customer and the Seller.
4. Consumer - a natural person making a legal transaction with an entrepreneur that is not related to
   directly with its business or professional activities.
5. Entrepreneur on consumer rights - an individual running a one-person
   Business that enters into an Agreement with another entrepreneur directly
   related to this economic activity, but this Agreement does not have for this person the character of a
   professional, resulting in particular from the subject matter of its work
   business activity disclosed in the Central Registration and Information on Business Activity
   Economic.
6. Customer - natural person with full legal capacity, legal person
   or an organizational unit that is not a legal person, to which special regulations grant
   legal capacity, which intends to conclude or has concluded a Service Agreement
   Electronic or Sales Agreement.
7. Contract concluded at a distance - The contract concluded with the customer under the organized
   system of concluding contracts at a distance, through the Store, without simultaneous
   physical presence of the parties, with the exclusive use of one or more means of
   of remote communication up to and including the conclusion of the Agreement.
8. Regulations - these Regulations, available at https://kwartalnikfotografia.pl/regulamin-sklepu/
9. Sales Agreement - contract of sale of the Product concluded between the Customer and the Seller for
   Through the Store.
10. Working day - day of the week from Monday to Friday excluding public holidays
    free from work.
11. Civil Code - Civil Code Act of April 23, 1964 (Dz.U. 1964 no. 16, item.
    93 as amended).
12. Law on provision of electronic services - the law of July 18, 2002 on
    Provision of electronic services (Journal of Laws No. 144, item 1204, as amended).
13. Force majeure - is defined as an external event, impossible to predict (which
    also includes the remote likelihood of its occurrence in a given situation) and impossible to
    prevention (not so much the phenomenon itself, but its consequences) in particular fires,
    Floods, earthquakes, volcanic eruptions, epidemic outbreaks, as well as general strikes,
    Riots, warfare, terrorist acts, military coups. Also, some
    Actions of state authorities, such as blockades of state borders or
    Introduce export or import bans.

2 General provisions

1. In particular, these Regulations set out the terms and conditions of use of the Store, as well as
   Rights and obligations of the Seller and Customers of the Store.
2. The Seller conducts sales through the Store at kwartalnikfotografia.pl.
3. The seller conducts sales on the territory of Poland.
4. Customers may communicate with the Seller in writing, electronically or by telephone
   (contact information as in section 1.1.1 of the Terms and Conditions), with orders placed by customers in accordance with the
   procedure provided for in Section 5. of these Regulations.

3 Rules of use of the store

1. Placing orders by the Customer for Products in the Store's assortment is possible
   After providing the necessary personal and address information to complete the order.
2. To use the Store, including browsing the assortment and placing orders for Products,
   it is necessary to meet minimum technical requirements, such as:
   (a) computer, laptop or other multimedia device connected to the Internet
   b) web browser: Mozilla Firefox, Internet Explorer, Opera, Google Chrome, Safari,
   Microsoft Edge - updated to latest versions
   (c) active electronic mail (e-mail) account
   d) enable in your web browser the ability to save cookies and support
   Javascript
   (e) Recommended minimum screen resolution: 1024×768
3. If the customer uses computer hardware or software that does not
   meets the technical requirements listed in section 3.2 of the Terms and Conditions, the Service Provider will not
   guarantees the proper functioning of the Store and stipulates that this may adversely affect the
   The quality of its electronic services.
4. The customer is obliged to use the Online Store in a manner consistent with the
   applicable laws and the provisions of these Regulations. It is
   obliged in particular to:
   (a) refrain from any activity that could affect the proper
   functioning of the Store, including in particular from any interference with the content of the
   Store or its technical elements,
   (b) not to provide or transmit content prohibited by law, including in
   In particular, offensive or vulgar content, incitement to violence or other
   actions that are contrary to the law or good morals, or that violate personal rights and
   other rights of third parties,
   (c) use any content posted in the Store solely for personal use
   personal,
   d) use the Store in a manner that is not onerous for other Customers and for the Seller.
5. In case of violation of these Regulations by the Customer, in particular by
   violation of the provisions of section 3.4. of the Terms and Conditions, the Seller may deprive the Customer of the right to
   use of the Store, as well as may restrict its access to part or all of its resources
   Online Store, with immediate effect.
6. The information provided by the customer in the course of placing an order should be truthful,
   up-to-date and accurate. The seller reserves the right to refuse an order in
   In the event that the data provided prevent the execution of the order, in particular, prevent the proper delivery of the Goods. Before refusing to process the order, the Seller will attempt to contact the Customer in order to establish the data to the extent that the order can be processed.

7. The service provider has the right to organize occasional promotions, the terms of which each time
   will be announced on the Store's website. Promotions are not combinable, as long as the Regulations
   of a given promotion does not provide otherwise.

4. electronic services

1. The service provider provides electronically free and voluntary services consisting of
   browsing information posted in the Store, providing a form to place an order for products and also use the contact form, create a user account .
2. The order form service is to enable customers to place orders for products
   offered by the Seller through the Store's website, in accordance with the procedure provided in section 5. of the Regulations. The service is provided free of charge and is of a one-time nature. The service is terminated immediately after the order is placed.
3. The Contact Form service consists of sending via a form placed on the
   Store website message to the Seller. Cancellation of the above service is possible
   At any time and consists in ceasing to send inquiries to the Seller.
4. User's Account service consisting in the establishment and maintenance of an Account in the Store, provided
   Is free of charge for an indefinite period of time. The account stores the buyer's data and
   history of orders placed by him in the Store. The buyer logs into the Account using
   his/her e-mail address and a password defined by him/her. The customer can at any time, without
   giving a reason and without incurring costs to delete your account by sending the appropriate
   requests to the Service Provider in writing, or via e-mail.
5. The Services indicated in 4.1. are provided by the Service Provider 24 hours a day, 7 days a week.
   week.
6. The Seller makes every effort to ensure that the services provided by the Store are at the highest
   level, however, the Seller does not exclude the possibility of temporary suspension of availability
   Store in particular in case of maintenance, inspection,
   The need to modernize or expand the Store.
7. To the fullest extent permitted by law, the Service Provider shall not be liable
   For disruptions in the delivery of electronic services, including interruptions in the operation of the Store
   caused by force majeure, unauthorized acts of third parties or incompatibility of the Store
   Internet with the customer's technical infrastructure.
8. Complaints about services provided electronically may be made in writing, or
   by e-mail (contact details indicated in section 1.1.1. of the Terms and Conditions). In the complaint, the Customer
   should include his or her name, mailing address, and the type and date of the speech
   irregularities related to the services provided by the Service Provider. Complaints will be
   Considered by the Service Provider within 14 days.

5. placing orders

1. The Customer may purchase Goods from the Store's assortment by submitting a
   orders. The customer places an order through the Store's website after providing the necessary
   personal and address data to enable the execution of the order.
2. Orders can be placed 24 hours a day, 7 days a week.
3. The customer selects the Goods in the Store's assortment at the time of submitting the
   order, according to its description and price, and specifying its quantity. The customer completes the order
   using the shopping cart and taking the subsequent technical steps to submit a
   orders based on the messages displayed to him and the information available on the site.
4. In the course of placing an order - up to the moment of pressing the "Buy and pay" button - the customer has
   The ability to modify the order, in particular with regard to the selection of the Goods and their quantity, a
   also has the opportunity to enter the promotional code he or she has, if the Seller such a code previously
   shared.
5. After the Customer using the Store has provided all the necessary data, the displayed
   will be a summary of the submitted Order. The summary of the submitted Order will be
   include information on: the subject matter of the order, unit and total price
   Products ordered and the method of payment.
6. In order to send an Order, it is necessary to accept the content of the Terms and Conditions, to provide
   personal data marked as mandatory and clicking the "Buy and pay" button.
7. When the order is sent, a contract is concluded between the Customer and the Seller
   Sales of the goods covered by the order. Confirmation of purchase will also be sent to
   The e-mail address provided by the Customer during the ordering process.
8. The goods purchased by the customer will be shipped to the customer at the address provided at the time of submission
   Orders within 5 business days.
9. An invoice without VAT is issued for each order. The invoice without VAT is delivered via
   electronically to the e-mail address indicated in the ordering process. Acceptance of Terms and Conditions
   at the same time constitutes consent to send (share) invoices in electronic form. Indication
   by the customer data for issuing a VAT invoice in the form of NIP number and a sole proprietor company
   Business means expressing your willingness to enter into a contract of sale as an entrepreneur....

6. price

1. The price of the Product shown on the Shop's website is given in Polish zloty and includes
   Value added tax (gross price).
2. The Seller reserves the right to make changes in the prices of the Products on an ongoing basis.
   This entitlement does not affect the value of an order placed before the date of the price change.

7 Payment and order processing

1. Orders placed in the Store can be paid for:

a. in advance (before collection of the subject of the order) - paid directly to the account
Store (electronic transfer or payment by credit card: Visa, Mastercard,
Maestro)
b. in advance - by traditional bank transfer to the Seller's bank account

2. Order processing takes place within the time indicated on the Store's website (each time it is indicated in the product description), if not within 3 business days and is calculated from the moment the payment for the Order is credited to the moment the Order is shipped to the Customer. The order is considered completed when the order is sent for shipment or prepared for personal collection by the Customer.
3. The seller is entitled to cancel the order if the customer fails to pay in full
   payment within 5 working days from the date of receipt by the customer of the confirmation of submission
   order (concerns payment by traditional bank transfer). Cancellation of the order means that
   The vendor is exempt from the obligation to implement it.
4. The delivery time of the Order is subject to change for reasons beyond the Seller's control. W
   In case it is not possible to complete the order within the time indicated when placing the order
   Order, the Seller will immediately notify the Customer and indicate the new approximate
   The deadline for the execution of the order. If the new date is not accepted by the customer - he can
   rescind the contract without incurring any costs.
5. Settlement of payment card and e-transfer transactions is carried out through the
   Przelewy24 Settlement Center. These services are provided by Pay Pro S.A., headquartered at ul.
   Kanclerska 15 in 60-327 Poznań.

8 Delivery

1. Delivery of ordered Goods takes place on the territory of Poland in the manner selected by the Customer
   shipping indicated when placing the Order. Delivery time is calculated from the moment of sending
   orders for shipment.
2. Ordered Goods are delivered through the Suppliers indicated on the Store's website.
   The rates and approximate time of delivery of the goods each time are specified on the Store's website.
3. The customer is obliged to provide the correct and accurate address to which it is to be
   the ordered Goods delivered. In the event that the Customer provides an incorrect or inaccurate
   address, the Seller, to the fullest extent permitted by law, shall not bear the
   responsibility for non-delivery or delay in delivery of the ordered Goods.
4. If you choose InPost 24/7 Parcel Machines (InPost Paczkomaty Sp. z o.o. based in
   Krakow) as the Supplier, the Delivery address will be the address of the parcel machine selected by the Customer in the
   At the time of ordering.
5. The Seller allows the Customer to pick up the Goods in person.

9. complaints of goods (warranty)

1. The Seller shall be liable to the Customer who is a Consumer for physical or legal defects
   Goods under Article 556 et seq. of the Civil Code.
2. The Seller shall, within two years of receipt of the Goods by the Consumer, bear the
   warranty liability for physical and legal defects in the goods. In the case of a physical defect
   The goods do not have the characteristics that they should have due to the purpose specified in the contract, or
   resulting from the circumstances or purpose, or was delivered to the buyer in an incomplete condition
   and other defects specified in Article 5561 of the Civil Code. A legal defect occurs when
   The goods are either owned by a third party or encumbered by a right of a third party.
3. In the event of a defect in the Goods, the Consumer has one of the following rights against the Seller
   The following complaint claims:
   (a) to make a declaration of withdrawal from the Contract (the Consumer cannot make a declaration of
   withdrawal from the contract if the defect is insignificant.),
   (b) demand a reduction in the price of the Goods, unless the Seller immediately and without excessive
   inconvenience to the Consumer will replace the Goods with defect-free ones or remove the defect,
   (c) request to replace the Goods with defect-free Goods,
   (d) request for removal of the defect.
4. A claim for removal of a defect or replacement of the Goods with defect-free Goods shall be barred by the expiration of the
   One year, counting from the date of discovery of the defect.
5. Complaints can be submitted in any form, to the contact information provided in Section 1.1.1.
   Regulations, along with a description of the defect and proof of purchase from the Store. The Seller makes available on the pages
   Store sample complaint template, which the customer can use.
6. The complaint application should include, in particular, the following data: name and surname
   Consumer, address, order ID, date of transaction, subject and reason for complaint, account number
   bank and contact information.
7. The consumer will receive information on how the complaint will be handled within 14 days counted from
   the day after the Seller receives information about the complaint. The consumer will be
   notified of the resolution of the reported complaint to the e-mail address indicated by him in the
   When placing an order.
8. In accordance with Article 558 § 1 of the Civil Code, the Seller disclaims liability under warranty
   in relation to Customers who are not Consumers and in relation to Entrepreneurs on the
   consumer rights.

10. right of withdrawal

1. The customer, who is a Consumer and also an entrepreneur on the rights of a Consumer, has the right to withdraw
   From the Agreement within 14 days without giving any reason. Running of the period for withdrawal from the Agreement
   Sale begins from the moment the Consumer or a person takes possession of the Goods
   third party designated by the Consumer, other than the Supplier.
2. The right of withdrawal does not apply to entities operating
   economic activities, including professional activities, which in the framework of these activities and on its
   needs make a purchase directly related to this activity in the Store.
3. A consumer or an entrepreneur on the rights of a consumer exercises the right to withdraw from the Contract
   by sending an appropriate statement in any form including, but not limited to, to the following address
   the registered office of the Seller or by e-mail to waldemar@kwartalnikfotografia.pl. The Seller provides a model of withdrawal from the contract on the pages of the Store, which an eligible Customer may use.

4. The seller shall immediately send the customer an acknowledgement of receipt of the withdrawal notice
   Agreement to the e-mail address indicated by the Customer when placing the Order.
5. In the event of withdrawal from the Contract, such contract shall be considered not concluded, and the parties obliged to
   are to return what they have rendered to each other on its basis.
6. The goods should be sent back by the Consumer or the trader on the rights of the consumer
   immediately, no later than 14 days from the day on which the Consumer withdrew from the contract. Cost
   Return of the Goods to the Seller shall be covered by the Consumer.
7. The consumer and the Entrepreneur on the rights of the consumer are responsible for the following
   diminution in the value of the Goods resulting from use beyond the
   necessary to ascertain the nature, characteristics and functioning of the Goods. The scope of this
   liability is determined by comparing the value of the Goods new with the value of the Goods
   returned, calculated according to the degree of wear and tear.
8. Seller, not later than 14 days from the date of receipt of the statement of withdrawal from the
   Sales Agreement, shall refund all payments made, including the cost of delivery of the Goods, with the
   Subject to Section 10.10. of these Terms and Conditions. The Seller shall have the right to withhold
   refund the value of the Order plus delivery costs until the Goods are received back, or
   until proof of its return is provided, whichever occurs
   First.
9. The refund mentioned above will be made using the same means of payment,
   that were used by them in the original transaction.
10. If the customer exercising his right of withdrawal has chosen a method of delivery of the Goods other than the following
    cheapest usual method of Delivery offered by the Seller, the Seller shall not be obliged to
    For reimbursement of additional costs incurred by the customer.

11. out-of-court ways of handling claims investigation

1. The Seller informs that the Customer who is a Consumer is entitled to use the
   Out-of-court means of redress in accordance with the procedure of Internet Settlement
   Disputes developed by the European Commission available at: https://
   webgate.ec.europa.eu/odr/main/?event=main.home.show.
2. The seller agrees to submit any disputes arising in connection with the sale to the
   goods through mediation proceedings. Details will be determined by the conflicting parties.
3. ODR platform is a platform for online dispute resolution between consumers
   and entrepreneurs at the EU level, which is an interactive and multilingual site
   Internet with a one-stop shop for consumers and businesses seeking to
   Out-of-court settlement of a dispute over contractual obligations arising from the
   Internet sales contract or service contract.
4. Consumers can get free help on their rights and on a dispute
   between him and the Seller, among other things, by applying to the district (city) Ombudsman
   Consumers or a social organization whose statutory tasks include consumer protection
   (among others, the Federation of Consumers, the Association of Polish Consumers) as well as addressing the
   Permanent amicable consumer court with a request for dispute resolution. Information for

Consumers, including information on how to get help, including information on
Entities authorized to handle disputes out of court (in particular Ombudsmen
Consumers or Provincial Inspectorates of Trade Inspection) are also available on the website.
The website of the President of the Office of Competition and Consumer Protection (uokik.gov.pl).

12 Security of personal data

1. The controller of personal data processed in connection with the implementation of the provisions of the
   of these Regulations is the Seller. Personal data are processed for the purposes, to the extent and in the
   based on the principles indicated in the Privacy Policy published on the pages of the Store.
2. Provision of personal data is voluntary. Any person whose personal data we process
   The seller has the right to inspect their content and the right to update and correct them.
3. Detailed rules for the collection, processing and storage of personal data
   used for order processing by the Seller are described in the Policy
   The Privacy Policy is available in the footer of the Web site.

13 Final provisions

1. In the Store, Contracts are concluded in the Polish language.
2. The Seller reserves the right to change or update these Terms and Conditions. Amended
   Regulations will be made available in the Store. To contracts concluded before the amendment of the Regulations applies
   version of the Terms and Conditions in effect on the date of the Customer's order.
3. In matters not regulated in the Regulations, the applicable legal regulations shall apply
   Polish, including in particular the Civil Code, the Act on Providing Electronic Services and the
   other relevant provisions of generally applicable law.
4. These Regulations are effective as of 2.05.2022.